Email vs. Voice Mail

Like many of you, when my “to do” list is long I rely on email to do the communication work for me. It’s so much easier to email my co-workers than to talk to them in person. Even voice mail takes longer than typing a quick message. But I run the risk of losing that human contact.

I’ve learned that making a request in person or over the phone seems to be more powerful and productive (even though it takes more time). I found this simple comparison chart that pits email against voice mail. Deanne Gradous, a Twin Cities consultant, compares and contrasts the virtues of each on www.managementhelp.org. Here’s an excerpt:

Email:

  • Requests attention
  • May be read as the receiver desires
  • Provides a correspondence record
  • Preferred by visual learners

Voice Mail:

  • Demands attention
  • Must be heard at the delivered speed
  • Provides record of original message only
  • Preferred by auditory learners

The communication vehicle you choose should be determined by the purpose of your message, not by the length of your task list.

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